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Frequently asked questions

What are the delivery times for your products?

Shipping times vary based on location and shipping method. Typically, it takes 7 to 10 days.

What is your return and refund policy?

We accept returns within 15,days of delivery, as long as the item is unused and in its original packaging. The refunds are processed once we receive and inspect the returned item. Shipping costs are non-refundable.

How can I contact the customer service ?

You can reach us via email at contact@hidayaboutique.com.

Do you have a physical store?

No, we currently operate as an online-only boutique.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

How much is the shipping?

Shipping costs depend on your location and order size. You can calculate shipping fees at checkout.

Customer Service

We offer a professional after-sales service from Monday to Friday from 8:00 am to 6:00 pm.

Secure payment

We use the most advanced technology in the industry.

Home delivery

your order is shipped in less than 48 hours

Satisfaction guarantee

We offer a money back guarantee on all our products.